Shopping at WesternBootSales.com™ is very safe. In fact, we back every credit card purchase with our Western Boot Sales™ Safe Shopping Guarantee: We guarantee that every transaction you make at WesternBootSales.com™ will be safe! You will not pay for any unauthorized illegitimate charges that are made to your card as a result of shopping at WesternBootSales.com™. With our Secure Servers hosted by Hostek.com, all of your personal information including credit card number, name, and address is encrypted via Secure Socket Layer at the checkout (SSL encryption is the industry standard and among the best software available today for secure commerce transactions), so that it cannot be read as the information travels over the Internet. Your credit card information is processed via a very secure payment gateway, and it is not stored in our database.
We strive at providing a safe and easy way to purchase online or offline. Our online shopping system is one of the most reliable and secure systems available in the industry today, but if you want to place your order via toll-free phone or fax, please contact our sales team and feel free to place your orders the way that makes you most comfortable.
You will receive email verification at each stage of the order process, i.e.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Pungo Ridge, LLC / Western Boot Sales™ reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed by credit card are subject to address verification by our credit and fraud avoidance department, and this may delay the processing of your order. This is all done to protect you. We cannot be held responsible if your order is delayed for any of these or other reasons. If you have any questions about your order, we are glad to answer any questions you might have - feel free to email us at email@example.com or call us at (877) 721-2139 or (757) 721-2139, Monday through Friday, between 10:00 am and 6:00 pm Eastern Standard Time.
When an order needs to be shipped to an address different from the billing address or when an international credit card is used, we might need to obtain your authorization. If you want us to ship your order to an address different from your billing address, we may ask you to call your credit card issuing bank and add the 'ship to' address as an "authorized alternate shipping address".
We try to provide the best selection of products available at competitive prices. We deal with quality manufacturers and reputable brands so that you can rely on our products. The merchandise we sell is top-notch. We don't sell seconds or rejects without letting you know.
Please allow 3-5 business days to process your order, prior to shipping. If you need it fast, please use one of the expedited shipping options at checkout.
Your credit card is charged at the time of purchase, not upon shipment of your order. You may cancel your order any time before the merchandise is shipped and receive a full refund. After that, it is considered a return and will be processed as such. All Custom and Special orders must be cancelled within 24 hours.
If you are not completely satisfied with the merchandise that you purchased from Pungo Ridge, Western Boot Sales, you may return it to us in its original condition, for a refund or to exchange it for other items subject to the following conditions:
Occasionally merchandise does not wear as anticipated. If you are unsatisfied with the wear of our merchandise, please contact us to return the merchandise to us for further processing.
Defective items (i.e., broken, ripped, etc...) will be exchanged for the same or similar item at no additional charge to you.