Return & Exchange Policy
We try to provide the best selection of products available at competitive prices. We deal with quality manufacturers and reputable brands so that you can rely on our products. The merchandise we sell is top-notch. We don't sell seconds or rejects without letting you know.
Please allow 3-5 business days to process your order, prior to shipping. If you need it fast, please use one of the expedited shipping options at checkout.
Your credit card is charged at the time of purchase, not upon shipment of your order. You may cancel your order any time before the merchandise is shipped and receive a full refund. After that, it is considered a return and will be processed as such. All Custom and Special orders must be cancelled within 24 hours.
RETURNING NEW MERCHANDISE
If you are not completely satisfied with the merchandise that you purchased from Pungo Ridge, you may return it to us in its original condition, for a refund or to exchange it for other items subject to the following conditions:
RETURNING WORN, USED & DEFECTIVE MERCHANDISE
Occasionally merchandise does not wear as anticipated. If you are unsatisfied with the wear of our merchandise, please contact us to return the merchandise to us for further processing.
Defective items (i.e., broken, ripped, etc...) will be exchanged for the same or similar item at no additional charge to you.
Take an additional 25% OFF already reduced prices upon checkout!
Shop with us online or at our store in Virginia Beach from November 9th through the 16th and receive 25% OFF your total purchase!*
For civilians celebrating our vets, we're offering 10% OFF your purchase.
Online shoppers use coupon code 2019VET10 upon checkout. CLICK HERE for details!
10% OFF on Select Felt Hats - Use Coupon Code FALLFELTS10 upon checkout.
$50 OFF ALL Men's & Women's Tin Haul Boots - Use Coupon Code WEARYOURMETALOUT upon checkout.
Watch the video for demonstration!